Careers

Position Summary

ARB USA is seeking a highly organized and detail-oriented Events & Content Production Specialist to support the execution of marketing campaigns, content creation, events, and brand operations.

This role serves as the central coordinator for content production, marketing projects, events coordination, and administrative marketing functions, ensuring projects are completed on time and aligned with brand standards.

The ideal candidate thrives in a fast-paced environment, can juggle multiple priorities, and enjoys turning ideas into well-executed marketing initiatives.

Key Responsibilities

Events & Brand Activations

· Coordinate logistics for trade shows, dealer events, training programs, and consumer activations.

· Manage event timelines, shipping, promotional materials, and vendor communications.

· Assist with booth setup, event merchandising, and post-event reporting.

· Maintain event inventory and branded assets.

· Merchandising & Brand Presentation

· Coordinate showroom, office, and event display installations.

· Manage branded signage, point-of-sale materials, banners, and promotional displays.

· Ensure consistent brand presentation across all physical environments.

· Marketing Operations

· Coordinate the ordering and management of business cards, promotional products, branded apparel, and printed collateral.

· Maintain relationships with vendors, printers, and production partners.

· Track marketing budgets, invoices, and purchase requests.

· Support administrative functions that improve marketing team efficiency and organization.

Content Production Coordination

· Plan and coordinate photo and video shoots from concept through completion.

· Schedule photographers, videographers, talent, locations, vehicles, products, and production resources.

· Develop production timelines, shot lists, call sheets, and project briefs.

· Manage content delivery, asset collection, approvals, and organization.

· Maintain and organize the company’s digital asset library, including photography, video, and creative files.

· Marketing Campaign Coordination

· Coordinate the execution of product launches, promotional campaigns, and brand initiatives.

· Manage project timelines and deliverables across internal teams, agencies, freelancers, and vendors.

· Ensure marketing projects stay on schedule and meet established deadlines.

· Assist with campaign planning, asset development, and deployment.

Company Summary

Located in Southern California, ARB has established a new R&D Engineering Tech Center, with state-of-the-art equipment and technology. Our goal is to develop innovative and quality products for the light truck and overlanding off-road segments. 

At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance customer journeys. An ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability, and practicality.

Position Summary

Working within the newly created US Product Development team, we are seeking a Product Development Draftsman to develop new ARB products. As part of our design team, you will be involved in bringing new concepts and ideas to life through design, validation, and documentation. You will be involved in the development process from the initial concept through until release to market. This will include vehicle specific accessories and general accessories with a retail/consumer focus. This is an in-person, M-F position based at our Norco, CA facility.

Salary Range: $80,000-$95,000/yr

Responsibilities:

• Development of products based on a design brief and agreed timeline
• Design and testing of a variety of aftermarket automotive parts including but not limited to bumpers, recovery points, skid plates, body armor, side rails, bed racks, roof racks, etc.
• Communication with internal stakeholders including product management and manufacturing
• Product testing and evaluation
• Project documentation
• Working with partner suppliers
• Other duties as assigned

Required Experience/Skills

• Minimum 5 years of industry experience
• High proficiency in 3D CAD (preferably SolidWorks) and mechanical design
• Experience in working with suppliers and external manufacturing facilities
• Proven experience in new product development with a retail/consumer focus
• Knowledge of materials and manufacturing processes, particularly sheet metal fabrication and tubing
• Strong knowledge of machined parts and welded assemblies using variety of materials including mild steel, aluminum and stainless steel
• A practical and hands-on approach to the development, fitment and testing of products
• An interest in off-roading and outdoor activities highly preferred
• Compensation/Benefits
• Competitive salary ($80,000 - $95,000 annually)
• Medical, dental, vision, and life insurance
• · 10 paid holidays per calendar year
• · Accrued leave – 10 paid sick days and 10 paid vacation days yearly
• · 401k with company contribution
• · Employee discount

Position Summary

ARB is excited to expand our sales team and is looking to add an experienced sales manager to the team. The Regional Territory Sales Manager will play a key role in the continued success of ARB’s North American business development strategy. This position is responsible for identifying, pursuing, and securing new sales opportunities within the assigned territory and advancing the annual sales goals of established dealer accounts. Candidates who possess a take-charge attitude, are highly motivated, and have previous sales experience are encouraged to apply. This is a remote position with frequent travel involved.

Salary Range: $75,000-$125,000/yr

Responsibilities include, but are not limited to the following:

• Defining and executing effective territory sales strategies used to achieve short, medium, and long-term sales objectives
• Analyzing and being proactive to sales trends and patterns
• Reporting on new business opportunities as well as competitive product capabilities and developments within the market
• Developing relationships with new dealers and distributors to increase territory sales coverage while encouraging continued growth from established accounts
• Establishing discount level and sale expectations for new accounts
• Training dealers and distributors on the primary differences between ARB products and competitor products; providing field support and/or technical assistance to dealers and end users as required
• Traveling within the multistate region (up to 40%), occasional out of region travel (up to 10%)
• Representing ARB at various trade shows and attending functions supporting dealers and consumers
• Utilizing interpersonal skills to foster a positive presence within the 4x4 community
• Other duties as assigned

Experience/Skills/Education

• 5+ years of successful outside sales and account management experience required
• Bachelor’s degree in sales or related field preferred
• Automotive knowledge/experience highly preferred
• Key account management experience
• Excellent written and verbal communication, negotiation, and closing skills with customers and prospects
• Ability to clearly communicate technical concepts and value-added benefits
• Strong work ethic, team player mentality, and ability to perform outstanding work remotely
• Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook)

Compensation/Benefits

• Competitive base salary plus annual bonus based on sales (Salary listed is a combination of base pay + bonus potential)
• Medical, dental, vision, and life insurance
• 10 paid holidays per calendar year
• Accrued leave - 8 paid sick days and 10 paid vacation days annually
• 401K with company contribution
• Cell phone
• Corporate card for travel/business expenses
• Employee discount

Company Summary

We are looking to add a motivated individual to our team in the role of Product Support Specialist. A qualified candidate will possess automotive knowledge, be comfortable working with customers via phone and email, ability to complete basic product repairs, and work successfully in a team environment. This is a great opportunity to utilize your automotive and 4x4 product knowledge within an office environment. This is a full time (M-F), in office position, located in Norco, CA.

Pay Range: $25-$30/hr

Responsibilities include, but are not limited to the following:

• Answering 50+ calls daily
• Responding to emails in an efficient and professional manner
• Inspect and repair products under warranty
• Provide part details such as measurements, weight, photos of the product, etc. to other members of the team
• Frequently reviewing Zendesk inbox for new warranty claims and customer inquiries
• Providing quick, detailed, responses to all warranty and product related inquiries
• Assisting customers with vehicle specific questions including – fitment, product selection, and product installation
• Reply to live chats on ARB website
• Report on warranty claim data
• Conduct market research to gain understanding regarding how ARB products compare to competitor products
• Utilizing critical thinking to provide solutions/suggestions to customers
• Working closely with other departments as needed including Product Management, Customer Service, Sales, etc.
• Search ARB database for additional installation instructions, product
• Other duties as assigned

Experience/Skills

• Automotive industry experience preferred
• Basic Mechanical knowledge required
• Knowledge of vehicle drivetrains and various suspension systems preferred
• Ability to diagnose defective products
• Courteous and professional phone presence
• Excellent written and verbal skills
• Excellent organizational skills
• Strong analytical skills
• Knowledge of Zendesk and JDE software is a plus
• Proficient with Microsoft Word, Excel, and PowerPoint
• Ability to work and thrive in a team environment

Compensation/Benefits

• Competitive hourly pay
• Medical, dental, vision, and life insurance
• 10 paid holidays per calendar year
• Accrued leave - 10 paid sick days and 10 paid vacation days yearly
• 401K with company contribution
• Employee discount

Company Summary

Company SummaryWe are looking to add a motivated individual to our team in the role of Product Support Specialist. A qualified candidate will possess automotive knowledge, be comfortable working with customers via phone and email, ability to complete basic product repairs, and work successfully in a team environment. This is a great opportunity to utilize your automotive and 4x4 product knowledge within an office environment. This is a full time (M-F), in office position, located in Kent, WA.

Job Description

We are looking to add a motivated individual to our team in the role of Logistics/Order Fulfillment Customer Service. This vital position requires an organized, action-oriented, flexible problem-solver, who can assist in expediting orders and monitoring inventory levels. This is a full time (M-F), in person position, based at our Kent, WA. office.

Pay Range: $25-$30/hr

Responsibilities:

Order Processing & Management

• Receive, review, enter, and process customer orders accurately
• Verify order details, including pricing, product availability, and shipping requirements
• Track open sales orders, answer customer questions regarding order status and delivery
• Coordinate with internal teams to ensure timely order fulfillment
• Process product returns per ARB policy

Inventory & Warehouse Coordination

• Work closely with warehouse staff to track stock levels and product availability
• Monitor order status and provide tracking updates to customers
• Address shipping issues such as delays, damages, or lost shipments

Customer Service

• Assist with issue resolution, and overall customer service and support related to orders
• Resolve tickets representing consumer-generated technical order related requests or problems
• Refer customers to published materials, secondary sources, and more senior staff when needed
• Answer frequent phone calls in a polite and professional manner

Other

• Participating in product training and new product launches
• Assisting the marketing team with the development of resources for the online knowledge base (Zendesk)
• Identify critical distribution issues and online technical issues and report them to the correct personnel
• Other related tasks as assigned

Experience/Skills:

• 2+ years of inventory management, supply chain, order fulfillment or related experience required
• Knowledge of MS Office Suite and JDE software strongly preferred
• Excellent problem-solving and troubleshooting skills
• Courteous and helpful phone presence
• Strong customer-service skills
• Collaborative mindset
• Detail oriented
• Ability to work and thrive both independently and in a team environment

Compensation/Benefits:

• Competitive salary
• Medical/Dental/Vision/Life insurance
• 10 paid holidays
• Paid vacation/Sick leave
• 401K with company contribution
• Employee Discount

Company Summary

ARB is a world leader in the manufacture and distribution of high quality 4x4 and off-road accessories, including; air locking differentials, air compressors, bumpers, suspension systems, roof racks, skid plates, roof top tents, recovery gear, and more.

We are looking to add a motivated individual to our team in the role of Warehouse Associate. A qualified candidate will possess a positive, can-do attitude, a willingness to learn, and the ability to work successfully in a team environment. This is full-time (M-F), in person position based at our Jacksonville, FL. location.

Salary Range: $17-$20/hr

Responsibilities include, but are not limited to the following:

• Pulling and packing orders – palletizing for truck freight
• Receiving and stocking products being delivered via containers
• Assisting with the loading and unloading of delivery trucks
• Scanning products and maintaining accurate inventory levels
• Maintaining safety standards
• Completing cycle counts
• Other duties as assigned

Experience/Skills

• Warehouse experience required
• Forklift experience preferred but not required
• Ability to work and thrive in a team environment
• Ability to repetitively bend, reach, stand, walk, and lift up to 50lbs.

Compensation/Benefits

• Competitive hourly pay
• Medical/Dental/Vision/Life insurance
• 10 paid holidays
• 8 paid vacation days
• 8 paid sick leave days
• 401K with company contribution
• Employee Discount