At ARB USA, we’re passionate about adventure, innovation, and quality. As a leader in the off-road accessories industry, we pride ourselves on delivering world-class products that inspire exploration and push the limits of what’s possible. Join a team that values craftsmanship, collaboration, and customer-first solutions.
Join the ARB USA Team
At ARB USA, we’re passionate about adventure, innovation, and quality. As a leader in the off-road accessories industry, we pride ourselves on delivering world-class products that inspire exploration and push the limits of what’s possible. Join a team that values craftsmanship, collaboration, and customer-first solutions.
Why Work at ARB USA?
Innovation at the Core Our premium products are engineered for purpose and built to perform. Join us to be part of an organization that pioneers industry-leading solutions for off-road enthusiasts.
Culture of Excellence At ARB USA, we believe in teamwork, creativity, and a commitment to delivering the best to our customers. Our team thrives in a dynamic, supportive, and fast-paced environment.
Growth Opportunities We’re committed to helping our employees succeed. Whether it’s through professional development programs, leadership training, or hands-on learning, we invest in your growth.
Adventure Lifestyle Love the outdoors? So do we! At ARB USA, you’ll be part of a community of adventurers who live and breathe the off-road lifestyle.
ARB Values
DRIVE
We collaborate:We work together to achieve better results.
We are determined: We push through challenges to find practical solutions.
We think ahead:We make decisions to ensure a sustainable future for our business.
EXCELLENCE
We are innovative: We are committed to creating the world’s best 4WD products.
We are flexible: We adapt to the changing needs of our global customers.
We keep trying: We strive to give our customers the best possible experience.
PASSION
Safety matters: Ensuring everyone stays safe is a priority in all we do.
We are loyal:We are welcoming, respectful and care for our ARB family.
We are proud: We have built a world-leading brand that we grow and protect
Tried and Trusted
At ARB , our team isn’t just made up of employees—we’re off-road enthusiasts through and through. Many of us were ARB customers before joining the team, putting our rigs to the test with ARB gear long before making it our career. We live the adventure lifestyle, and that passion drives everything we do, from designing world-class products to providing top-notch support for fellow off-roaders. When you work with ARB, you’re working with people who truly understand the journey—because we’re on it too.
Ready to Start Your Adventure?
Explore opportunities to join the ARB USA family. We’re looking for driven individuals who are passionate about off-road adventures and delivering premium solutions.
Position Summary
We are seeking a motivated and detail-oriented Junior Demand & Supply Planner to join our supply chain team. In this role, you will support demand forecasting, inventory management, and supply planning to ensure optimal product availability. You will work closely with cross-functional teams, including sales, operations, and procurement, to balance demand and supply efficiently.
Key Responsibilities
Demand Planning:
Assist in analyzing historical sales data and market trends to develop demand forecasts.
Collaborate with sales and marketing teams to gather insights on upcoming promotions and new product launches.
Monitor forecast accuracy and suggest improvements based on demand fluctuations.
Supply Planning:
Support the development of supply plans to align with demand forecasts, ensuring product availability.
Assist in managing inventory levels, minimizing stockouts and excess inventory.
Coordinate with suppliers, production, and logistics teams to optimize supply chain efficiency
Data Analysis & Reporting:
Use data analytics tools to track key performance metrics (e.g., forecast accuracy, inventory turnover).
Prepare reports and dashboards to support decision-making.
Identify opportunities for process improvements within demand and supply planning.
Collaboration & Communication:
Work closely with cross-functional teams to ensure alignment between demand forecasts and supply chain operations.
Communicate potential supply chain risks and recommend solutions to mitigate disruptions.
Support system updates and maintain planning databases.
Qualifications & Skills:
Bachelor’s degree in Supply Chain Management, Business, Logistics, or a related field.
Strong analytical and problem-solving skills with attention to detail.
Proficiency in Microsoft Excel; experience with supply chain planning tools (SAP, Oracle, or similar) is a plus.
Strong communication and collaboration skills.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Basic understanding of supply chain concepts, forecasting, and inventory management.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Position Summary
We are looking to add a motivated individual to our team in the role of Logistics Customer Service Specialist. This vital position requires an organized, action-oriented, flexible problem-solver, who can assist in expediting orders and monitoring inventory levels. This is a full time (M-F), in person position, based at our Auburn, WA. office.
Responsibilities include, but are not limited to the following:
Order Processing & Management
Receive, review, enter, and process customer orders accurately
Verify order details, including pricing, product availability, and shipping requirements
Track open sales orders, answer customer questions regarding order status and delivery
Coordinate with internal teams to ensure timely order fulfillment
Process product returns per ARB policy
Inventory & Warehouse Coordination
Work closely with warehouse staff to track stock levels and product availability
Monitor order status and provide tracking updates to customers
Address shipping issues such as delays, damages, or lost shipments
Customer Service
Assist with issue resolution, and overall customer service and support related to orders
Resolve tickets representing consumer-generated technical order related requests or problems
Refer customers to published materials, secondary sources, and more senior staff when needed
Answer frequent phone calls in a polite and professional manner
Other
Participating in product training and new product launches
Assisting the marketing team with the development of resources for the online knowledge base (Zendesk)
Identify critical distribution issues and online technical issues and report them to the correct personnel
Other related tasks as assigned
Experience/Skills:
2+ years of inventory management, supply chain, order fulfillment or related experience required
Knowledge of MS Office Suite and JDE software strongly preferred
Excellent problem-solving and troubleshooting skills
Courteous and helpful phone presence
Strong customer-service skills
Collaborative mindset
Detail oriented
Ability to work and thrive both independently and in a team environment
Compensation/Benefits:
Competitive salary
Medical/Dental/Vision/Life insurance
10 paid holidays
Paid vacation/Sick leave
401K with company contribution
Employee Discount
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Position Summary
Responsibilities include, but are not limited to the following:
Review and Processing of vendor invoices daily
Reconciliation of Vendor Accounts
Processing Creditor Payments
Initiate online banking payments (ACH/Wires) and check runs
Filing of all processed creditor invoices weekly
Manage correct authorization of invoices
Company banking as instructed
General office administration
Other AP/Admin tasks as needed
Experience/Skills
3+ years of AP/AR experience
Proficient in Microsoft Office Suite - especially Excel
JD Edwards experience preferred but not required
Accuracy in data processing/Attention to detail
Self-motivated, enthusiastic and goal orientated
Problem analysis and solving skills
The ability to work as part of a team as well as autonomously with minimal supervision
